Customer information
Terms and Conditions
The terms that apply when shopping with Aesthetyk.
Our store
This store is operated by Aesthetyk, 18 Route De Provins - Courton Le Haut, 77650 Saint-Loup-De-Naud, France. For assistance, contact [email protected].
Products and prices
Prices are displayed in USD. Product pages describe the included pieces, materials, colors, dimensions and care. Screen settings can affect color appearance. Read the item description and packaging selection before purchase.
Payment authorization and order acceptance
By submitting a payment, you authorize the displayed total using the selected payment method. An order is accepted when we confirm acceptance. A payment attempt alone does not establish acceptance. Any payment or order communication should be read according to its stated purpose.
Delivery
We deliver within the confirmed United States delivery area using free standard shipping. Handling takes 1–2 business days and transit after dispatch takes an estimated 3–4 business days. Review the Shipping Policy for cutoff and business-day rules.
Returns and refunds
Our Return & Refund Policy provides a 30-day return window from receipt, the return process and shipping responsibility. There is no restocking fee. Approved refunds return to the original payment account within 10 calendar days.
Product use
Use kitchen accessories carefully and follow the supplied care guidance. Keep mitts dry during use. Do not use with open flames. No tested temperature rating is stated for these products.
Contact and questions
Please contact [email protected] for questions about a purchase, delivery or return. These terms do not exclude rights that cannot be excluded under applicable law.