Customer information
Shipping Policy
A clear timeline, from your order to your kitchen.
Where we deliver
We deliver to the 50 United States and Washington, D.C. We do not deliver to U.S. territories or APO/FPO military addresses.
Shipping cost
All orders receive free standard shipping. There is one shipping service: Free Standard Shipping.
Handling and transit
Order handling takes 1–2 business days. After dispatch, transit is estimated at 3–4 business days. Estimated total delivery time is 4–6 business days, combining handling and transit. These are estimates, not delivery guarantees.
Order cutoff
Our order cutoff is 07:00 PM (GMT−06:00) Central Standard Time (Chicago), fixed at UTC−06:00 throughout the year without daylight saving changes. Orders placed before the cutoff use that business day as the handling start date. Orders placed at or after the cutoff, on weekends, or on holidays use the next business day.
Business days
Business days are Monday through Friday, excluding U.S. federal holidays. Carrier delays and other circumstances may affect arrival.
Address and delivery questions
Please check your delivery address carefully. If an address needs correction or a parcel appears delayed, contact [email protected]. We will help review the available options.
Taxes
The checkout tax amount is $0.00. This does not describe the products as legally tax-exempt.